Organization-Guide/Processes/04_Support & Service_Flowchart.md

14 lines
330 B
Markdown

# Support & Service Flowchart
## Support ticket
```mermaid
graph TD;
REQUEST([Cusotmer request])-->CHECK_REQUEST{Check request}
CHECK_REQUEST--Customization?-->OFFER[Sales: Offer]
CHECK_REQUEST--Training?-->OFFER[Sales: Offer]
CHECK_REQUEST--Support?-->TICKET_ASSIGN[Assign ticket]
```
2022-01-01 - Version 1.0