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Update 04_Support & Service_Flowchart.md

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Dennis Eichhorn 2022-07-18 17:26:56 +02:00 committed by GitHub
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Processes/04_Support & Service_Flowchart.md
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# Support & Service Flowchart
## Support ticket
```mermaid
graph TD;
REQUEST([Cusotmer request])-->CHECK_REQUEST{Check request}
CHECK_REQUEST--Customization?-->OFFER[Sales: Offer]
CHECK_REQUEST--Training?-->OFFER[Sales: Offer]
CHECK_REQUEST--Support?-->TICKET_ASSIGN[Assign ticket]
```
2022-01-01 - Version 1.0
2022-01-01 - Version 1.0