oms-Knowledgebase/Docs/introduction.md

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Introduction

The Knowledgebase module can create wiki like articles to share information (e.g for new employees, FAQ for customers etc).

Target Group

The target group for this module is someone who would like to share information internally with employees, team members or externally with customers/supplierer.

Setup

The module can be installed through the integrated module downloader and installer or by uploading the module into the Modules/ directory and executing the installation through the module installer.

The module is depending on the Editor module which provides most of the writing features.

Features

Categories

Wiki articles can be grouped by categories which can have subcategories.

Badges

Every wiki article can have multiple badges indicating the type of the wiki article.

Localization

Wiki articles can be written in different languages and made visible to people who have the same localization setting.

Markdown

The module makes use of an extended markdown version for easy writing and modifications.

Extendability

Modules can provide custom elements which allows them to provide elemnts that normal markdown doesn't support. Some modules that already provide custom elements for articles:

  • Media
  • Charts
  • Spreadsheets
  • Calendar/Events
  • Tasks
  • Checklists
  • Profiles/Contacts

Recommendation

Other modules that work great with this one together are: