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17 lines
641 B
Markdown
17 lines
641 B
Markdown
# Support & Service Flowchart
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```mermaid
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graph TD;
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REQUEST([Cusotmer request])-->CHECK_REQUEST{Support: Check request}
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CHECK_REQUEST--Customization, Training, ...?-->DEFINE_SERVICE[Service: Define service with customer]
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DEFINE_SERVICE-->OFFER[Sales: Offer]
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OFFER-->ORDER[Customer: Order]
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ORDER-->ORDER_COFIRMATION[Sales: Order confirmation]
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ORDER_COFIRMATION-->PROVIDE_SERVICE[Service: Provide service]
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PROVIDE_SERVICE-->INVOICE[Sales: Create invoice]
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CHECK_REQUEST--Support?-->TICKET_ASSIGN[Support: Assign ticket]
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TICKET_ASSIGN-->PROVIDE_SUPPORT[Support: Provide support]
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```
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2022-01-01 - Version 1.0
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