Organization-Guide/Processes/Support/Ticket Template.md

604 B

Ticket

Date/Time: 2022-01-01 - 11:00

Customer: 123456 - Test customer

Contact person: Name of the contact person

Communication: customer@email.com | +49 1234-567890

Issue title: Test title for the issue

Category: Support request | Feature request | Bug report | Customization request | Other

Sub-Category: Frontend | Backend | Tool | Documentation | Other

Application: Module name | Tool name | Backend | Api | Cli | Framework | Application name | Other

Issue description

Response / Solution

Closed at: 2022-01-01 - 13:30

2022-01-01 - Version 1.0