Merge branch 'master' of https://github.com/Karaka-Management/Organization-Guide

Policies & Guidelines/Development Guidelines.md

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+# Development Guidelines
+
+The developer and development guidelines are published in a separate documentation called the [Developer-Guide](https://github.com/Karaka-Management/Developer-Guide). The reason for this is that also clients and third parties can modify the source code or create extensions. This documentation contains a vast amount of information which helps to understand the code structure, code standards etc. 

Policies & Guidelines/Sales/Pricing Policy.md

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+# Pricing Policy
+
+## Customer training
+
+## Setup & configuration
+
+## Data migration
+
+## Support & maintenance fees
+
+## 

Processes/03_Sales.md

@@ -1,5 +1,38 @@
 # Sales
 
+# Sales
+
+The organization has approx. XXX customers with X% located in Germany, Y% in other European countries and Z% in other countries. The customer acquisition is mostly done through online and print marketing. Online marketing consists of the own website and advertisement through various online services such as google, faceboox, linkedin, etc. Print marketing consists of occasional advertisemens in print media such as ????.
+
+## Offer for customer
+
+When making offers to customers the following aspects should always be included in the first offer unless the customer explicitly requested the sales employee to not mention them on the invoice:
+
+* The product the customer is interested in
+* Product installation and configuration
+* Product training fee per hour
+	* Total hours for training should be estimated based on product and expected amount of people to train
+* Support & maintenance contract
+* Payment terms:
+	* Generally, 10 days after invoice
+	* Maintenance contracts are invoiced for 12 months in advance
+
+Offers must be created in the IT system. In the IT system various default offers are available which can be copied and modified if applicable to create an offer. If no applicable default offer is available individual offers can be created.
+
+Prices and discounts must follow the pricing policy. Deviations from this pricing policy must be approved by the CEO.
+
+## Order from customer
+
+## Order confirmation for customer
+
+## Setup
+
+## Invoice for customer
+
+## Booking
+
+## Payment collection
+
 ## Acquesition
 
 ### Prospect Initiated

Processes/Development/Tutorials/New Change.md

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+

Processes/Sales/Tutorials/Invoice.md

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+

Processes/Sales/Tutorials/Offer.md

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+

Project/PROJECT.md

@@ -252,6 +252,7 @@ Todos/tasks which are not important enough to be part of the milestones (or don'
 | medium | Job | Consider to run jobs through the cli application. This means a job executes `php cli.php put:/admin/job -i 3` which runs the command of job 3. This would allow to log the job execution time and response. If you don't want to wait for the execution to finish you may as well run it async (this means of course no execution time or output can be logged, but at least the start time). |
 | medium | CMS | Create functionality which allows to replace application files. Instead of just overwriting them they get backed up in a backup directory. |
 | medium | UI select | Bind data to select options such as visible elements and data pre-fills. When an option is selected certain ui elements become visible and get filled out with default values. |
+| medium | phpOMS | Implement Redis / memcached sessions |
 | medium | Knowledgebase | Add org ID to wiki app (optional) and add a default flag. In the backend load the default wiki app for the current organization `$this->app->orgId` |
 | medium | Tasks | Allow to create a reminder for a task (e.g. small bell next to the user name which highlights the task/removes the has_seen flag + says somewhere you got remindered) |
 | medium | Tasks | Create different overviews list by date + list by priority (very high + next day, high + next 2 days, medium + next 5 days, low + next 10 days, very low + remaining). Of course the grouping may change based on how long ago the creation date is. |