mirror of
https://github.com/Karaka-Management/oms-Support.git
synced 2026-01-11 17:18:40 +00:00
694 lines
23 KiB
PHP
Executable File
694 lines
23 KiB
PHP
Executable File
<?php
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/**
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* Orange Management
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*
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* PHP Version 8.0
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*
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* @package Modules\Support
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* @copyright Dennis Eichhorn
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* @license OMS License 1.0
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* @version 1.0.0
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* @link https://orange-management.org
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*/
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declare(strict_types=1);
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namespace Modules\Support\Controller;
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use Modules\Admin\Models\NullAccount;
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use Modules\Support\Models\AttributeValueType;
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use Modules\Support\Models\NullSupportApp;
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use Modules\Support\Models\NullTicketAttributeType;
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use Modules\Support\Models\NullTicketAttributeValue;
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use Modules\Support\Models\SupportApp;
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use Modules\Support\Models\SupportAppMapper;
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use Modules\Support\Models\Ticket;
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use Modules\Support\Models\TicketAttribute;
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use Modules\Support\Models\TicketAttributeMapper;
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use Modules\Support\Models\TicketAttributeType;
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use Modules\Support\Models\TicketAttributeTypeL11n;
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use Modules\Support\Models\TicketAttributeTypeL11nMapper;
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use Modules\Support\Models\TicketAttributeTypeMapper;
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use Modules\Support\Models\TicketAttributeValue;
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use Modules\Support\Models\TicketAttributeValueMapper;
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use Modules\Support\Models\TicketElement;
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use Modules\Support\Models\TicketElementMapper;
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use Modules\Support\Models\TicketMapper;
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use Modules\Tasks\Models\TaskStatus;
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use Modules\Tasks\Models\TaskType;
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use phpOMS\Message\Http\RequestStatusCode;
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use phpOMS\Message\NotificationLevel;
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use phpOMS\Message\RequestAbstract;
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use phpOMS\Message\ResponseAbstract;
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use phpOMS\Model\Message\FormValidation;
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/**
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* Api controller for the tickets module.
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*
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* @package Modules\Support
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* @license OMS License 1.0
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* @link https://orange-management.org
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* @since 1.0.0
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*/
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final class ApiController extends Controller
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{
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/**
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* Validate ticket create request
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*
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* @param RequestAbstract $request Request
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*
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* @return array<string, bool> Returns the validation array of the request
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*
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* @since 1.0.0
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*/
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private function validateTicketCreate(RequestAbstract $request) : array
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{
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$val = [];
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if (($val['title'] = empty($request->getData('title')))
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|| ($val['plain'] = empty($request->getData('plain')))
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) {
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return $val;
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}
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return [];
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}
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/**
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* Api method to create a ticket
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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if (!empty($val = $this->validateTicketCreate($request))) {
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$response->set($request->uri->__toString(), new FormValidation($val));
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$response->header->status = RequestStatusCode::R_400;
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return;
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}
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$ticket = $this->createTicketFromRequest($request);
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$this->createModel($request->header->account, $ticket, TicketMapper::class, 'ticket', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket', 'Ticket successfully created.', $ticket);
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}
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/**
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* Method to create ticket from request.
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*
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* @param RequestAbstract $request Request
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*
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* @return Ticket Returns the created ticket from the request
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*
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* @since 1.0.0
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*/
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private function createTicketFromRequest(RequestAbstract $request) : Ticket
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{
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$request->setData('redirect', '{/prefix}support/ticket?for={?id}');
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$task = $this->app->moduleManager->get('Tasks')->createTaskFromRequest($request);
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$task->setType(TaskType::HIDDEN);
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$ticket = new Ticket($task);
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$ticket->app = new NullSupportApp((int) ($request->getData('app') ?? 1));
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if ($request->getData('for') !== null) {
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$ticket->for = new NullAccount((int) $request->getData('for'));
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}
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return $ticket;
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}
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/**
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* Api method to get a ticket
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketGet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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$ticket = TicketMapper::get((int) $request->getData('id'));
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket', 'Ticket successfully returned.', $ticket);
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}
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/**
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* Api method to update a ticket
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketSet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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$old = clone TicketMapper::get((int) $request->getData('id'));
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$new = $this->updateTicketFromRequest($request);
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$this->updateModel($request->header->account, $old, $new, TicketMapper::class, 'ticket', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket', 'Ticket successfully updated.', $new);
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}
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/**
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* Method to update an ticket from a request
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*
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* @param RequestAbstract $request Request
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*
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* @return Ticket Returns the updated ticket from the request
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*
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* @since 1.0.0
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*/
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private function updateTicketFromRequest(RequestAbstract $request) : Ticket
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{
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$ticket = TicketMapper::get((int) ($request->getData('id')));
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return $ticket;
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}
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/**
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* Validate ticket element create request
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*
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* @param RequestAbstract $request Request
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*
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* @return array<string, bool> Returns the validation array of the request
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*
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* @since 1.0.0
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*/
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private function validateTicketElementCreate(RequestAbstract $request) : array
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{
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$val = [];
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if (($val['status'] = !TaskStatus::isValidValue((int) $request->getData('status')))
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|| ($val['due'] = !((bool) \strtotime((string) $request->getData('due'))))
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|| ($val['ticket'] = !(\is_numeric($request->getData('ticket'))))
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|| ($val['forward'] = !(\is_numeric(empty($request->getData('forward')) ? $request->header->account : $request->getData('forward'))))
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) {
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return $val;
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}
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return [];
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}
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/**
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* Api method to create a ticket element
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketElementCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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if (!empty($val = $this->validateTicketElementCreate($request))) {
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$response->set('ticket_element_create', new FormValidation($val));
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$response->header->status = RequestStatusCode::R_400;
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return;
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}
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$ticket = TicketMapper::get((int) ($request->getData('ticket')));
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$element = $this->createTicketElementFromRequest($request, $ticket);
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$ticket->task->setStatus($element->taskElement->getStatus());
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$ticket->task->setPriority($element->taskElement->getPriority());
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$ticket->task->due = $element->taskElement->due;
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$this->createModel($request->header->account, $element, TicketElementMapper::class, 'ticketelement', $request->getOrigin());
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$this->updateModel($request->header->account, $ticket, $ticket, TicketMapper::class, 'ticket', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket element', 'Ticket element successfully created.', $element);
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}
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/**
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* Method to create ticket element from request.
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*
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* @param RequestAbstract $request Request
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* @param Ticket $ticket Ticket
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*
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* @return TicketElement Returns the ticket created from the request
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*
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* @since 1.0.0
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*/
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private function createTicketElementFromRequest(RequestAbstract $request, Ticket $ticket) : TicketElement
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{
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$taskElement = $this->app->moduleManager->get('Tasks')->createTaskElementFromRequest($request, $ticket->task);
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$ticketElement = new TicketElement($taskElement);
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$ticketElement->time = (int) $request->getData('time') ?? 0;
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$ticketElement->ticket = $ticket->getId();
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return $ticketElement;
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}
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/**
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* Api method to get a ticket
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketElementGet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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$ticket = TicketElementMapper::get((int) $request->getData('id'));
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket element', 'Ticket element successfully returned.', $ticket);
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}
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/**
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* Api method to update a ticket
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketElementSet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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$old = clone TicketElementMapper::get((int) $request->getData('id'));
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$new = $this->updateTicketElementFromRequest($request, $response);
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$this->updateModel($request->header->account, $old, $new, TicketElementMapper::class, 'ticketelement', $request->getOrigin());
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//$this->updateModel($request->header->account, $ticket, $ticket, TicketMapper::class, 'ticket', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket element', 'Ticket element successfully updated.', $new);
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}
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/**
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* Method to update an ticket element from a request
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*
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* @param RequestAbstract $request Request
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*
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* @return TicketElementMapper Returns the updated ticket element from the request
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*
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* @since 1.0.0
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*/
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private function updateTicketElementFromRequest(RequestAbstract $request, ResponseAbstract $response) : TicketElementMapper
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{
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$element = TicketElementMapper::get((int) ($request->getData('id')));
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$request->setData('id', $element->task, true);
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$this->app->moduleManager->get('Tasks')->apiTaskElementSet($request, $response);
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return $element;
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}
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/**
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* Api method to create a category
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiSupportAppCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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if (!empty($val = $this->validateSupportAppCreate($request))) {
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$response->set('qa_app_create', new FormValidation($val));
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$response->header->status = RequestStatusCode::R_400;
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return;
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}
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$app = $this->createSupportAppFromRequest($request);
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$this->createModel($request->header->account, $app, SupportAppMapper::class, 'app', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'App', 'App successfully created.', $app);
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}
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/**
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* Method to create app from request.
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*
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* @param RequestAbstract $request Request
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*
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* @return SupportApp Returns the created app from the request
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*
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* @since 1.0.0
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*/
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public function createSupportAppFromRequest(RequestAbstract $request) : SupportApp
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{
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$app = new SupportApp();
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$app->name = $request->getData('name') ?? '';
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return $app;
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}
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/**
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* Validate app create request
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*
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* @param RequestAbstract $request Request
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*
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* @return array<string, bool> Returns the validation array of the request
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*
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* @since 1.0.0
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*/
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private function validateSupportAppCreate(RequestAbstract $request) : array
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{
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$val = [];
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if (($val['name'] = empty($request->getData('name')))) {
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return $val;
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}
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return [];
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}
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/**
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* Api method to create ticket attribute
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketAttributeCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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if (!empty($val = $this->validateTicketAttributeCreate($request))) {
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$response->set('attribute_create', new FormValidation($val));
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$response->header->status = RequestStatusCode::R_400;
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return;
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}
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/**
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@todo: If value data is in attribute create, create attribute value
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if () {
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$attrValue = $this->createTicketAttributeValueFromRequest($request);
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$this->createModel($request->header->account, $attrValue, TicketAttributeValueMapper::class, 'attr_value', $request->getOrigin());
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}*/
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$attribute = $this->createTicketAttributeFromRequest($request);
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$this->createModel($request->header->account, $attribute, TicketAttributeMapper::class, 'attribute', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Attribute', 'Attribute successfully created', $attribute);
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}
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/**
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* Method to create ticket attribute from request.
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*
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* @param RequestAbstract $request Request
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*
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* @return TicketAttribute
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*
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* @since 1.0.0
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*/
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private function createTicketAttributeFromRequest(RequestAbstract $request) : TicketAttribute
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{
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$attribute = new TicketAttribute();
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$attribute->ticket = (int) $request->getData('ticket');
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$attribute->type = new NullTicketAttributeType((int) $request->getData('type'));
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$attribute->value = new NullTicketAttributeValue((int) $request->getData('value'));
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return $attribute;
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}
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/**
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* Validate ticket attribute create request
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*
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* @param RequestAbstract $request Request
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*
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* @return array<string, bool>
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*
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* @since 1.0.0
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*/
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private function validateTicketAttributeCreate(RequestAbstract $request) : array
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{
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$val = [];
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if (($val['type'] = empty($request->getData('type')))
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|| ($val['value'] = empty($request->getData('value')))
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|| ($val['ticket'] = empty($request->getData('ticket')))
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) {
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return $val;
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}
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return [];
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}
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/**
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* Api method to create ticket attribute l11n
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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*
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* @return void
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*
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* @api
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*
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* @since 1.0.0
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*/
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public function apiTicketAttributeTypeL11nCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
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{
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if (!empty($val = $this->validateTicketAttributeTypeL11nCreate($request))) {
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$response->set('attr_type_l11n_create', new FormValidation($val));
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$response->header->status = RequestStatusCode::R_400;
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return;
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}
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$attrL11n = $this->createTicketAttributeTypeL11nFromRequest($request);
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$this->createModel($request->header->account, $attrL11n, TicketAttributeTypeL11nMapper::class, 'attr_type_l11n', $request->getOrigin());
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$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Attribute type localization', 'Attribute type localization successfully created', $attrL11n);
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}
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/**
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* Method to create ticket attribute l11n from request.
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*
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* @param RequestAbstract $request Request
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*
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* @return TicketAttributeTypeL11n
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*
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* @since 1.0.0
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*/
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private function createTicketAttributeTypeL11nFromRequest(RequestAbstract $request) : TicketAttributeTypeL11n
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{
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$attrL11n = new TicketAttributeTypeL11n();
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$attrL11n->type = (int) ($request->getData('type') ?? 0);
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$attrL11n->setLanguage((string) (
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$request->getData('language') ?? $request->getLanguage()
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));
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$attrL11n->title = (string) ($request->getData('title') ?? '');
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return $attrL11n;
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}
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/**
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* Validate ticket attribute l11n create request
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*
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* @param RequestAbstract $request Request
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*
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* @return array<string, bool>
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*
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* @since 1.0.0
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*/
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private function validateTicketAttributeTypeL11nCreate(RequestAbstract $request) : array
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{
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$val = [];
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if (($val['title'] = empty($request->getData('title')))
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|| ($val['type'] = empty($request->getData('type')))
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) {
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return $val;
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}
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return [];
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}
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/**
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* Api method to create ticket attribute type
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*
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* @param RequestAbstract $request Request
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* @param ResponseAbstract $response Response
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* @param mixed $data Generic data
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|
*
|
|
* @return void
|
|
*
|
|
* @api
|
|
*
|
|
* @since 1.0.0
|
|
*/
|
|
public function apiTicketAttributeTypeCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
|
|
{
|
|
if (!empty($val = $this->validateTicketAttributeTypeCreate($request))) {
|
|
$response->set('attr_type_create', new FormValidation($val));
|
|
$response->header->status = RequestStatusCode::R_400;
|
|
|
|
return;
|
|
}
|
|
|
|
$attrType = $this->createTicketAttributeTypeFromRequest($request);
|
|
$this->createModel($request->header->account, $attrType, TicketAttributeTypeMapper::class, 'attr_type', $request->getOrigin());
|
|
|
|
$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Attribute type', 'Attribute type successfully created', $attrType);
|
|
}
|
|
|
|
/**
|
|
* Method to create ticket attribute from request.
|
|
*
|
|
* @param RequestAbstract $request Request
|
|
*
|
|
* @return TicketAttributeType
|
|
*
|
|
* @since 1.0.0
|
|
*/
|
|
private function createTicketAttributeTypeFromRequest(RequestAbstract $request) : TicketAttributeType
|
|
{
|
|
$attrType = new TicketAttributeType();
|
|
$attrType->setL11n((string) ($request->getData('title') ?? ''), $request->getData('language') ?? ISO639x1Enum::_EN);
|
|
$attrType->fields = (int) ($request->getData('fields') ?? 0);
|
|
$attrType->custom = (bool) ($request->getData('custom') ?? false);
|
|
|
|
return $attrType;
|
|
}
|
|
|
|
/**
|
|
* Validate ticket attribute create request
|
|
*
|
|
* @param RequestAbstract $request Request
|
|
*
|
|
* @return array<string, bool>
|
|
*
|
|
* @since 1.0.0
|
|
*/
|
|
private function validateTicketAttributeTypeCreate(RequestAbstract $request) : array
|
|
{
|
|
$val = [];
|
|
if (($val['title'] = empty($request->getData('title')))
|
|
) {
|
|
return $val;
|
|
}
|
|
|
|
return [];
|
|
}
|
|
|
|
/**
|
|
* Api method to create ticket attribute value
|
|
*
|
|
* @param RequestAbstract $request Request
|
|
* @param ResponseAbstract $response Response
|
|
* @param mixed $data Generic data
|
|
*
|
|
* @return void
|
|
*
|
|
* @api
|
|
*
|
|
* @since 1.0.0
|
|
*/
|
|
public function apiTicketAttributeValueCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void
|
|
{
|
|
if (!empty($val = $this->validateTicketAttributeValueCreate($request))) {
|
|
$response->set('attr_value_create', new FormValidation($val));
|
|
$response->header->status = RequestStatusCode::R_400;
|
|
|
|
return;
|
|
}
|
|
|
|
$attrValue = $this->createTicketAttributeValueFromRequest($request);
|
|
$this->createModel($request->header->account, $attrValue, TicketAttributeValueMapper::class, 'attr_value', $request->getOrigin());
|
|
|
|
if ($attrValue->isDefault) {
|
|
$this->createModelRelation(
|
|
$request->header->account,
|
|
(int) $request->getData('attributetype'),
|
|
$attrValue->getId(),
|
|
TicketAttributeTypeMapper::class, 'defaults', '', $request->getOrigin()
|
|
);
|
|
}
|
|
|
|
$this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Attribute value', 'Attribute value successfully created', $attrValue);
|
|
}
|
|
|
|
/**
|
|
* Method to create ticket attribute value from request.
|
|
*
|
|
* @param RequestAbstract $request Request
|
|
*
|
|
* @return TicketAttributeValue
|
|
*
|
|
* @since 1.0.0
|
|
*/
|
|
private function createTicketAttributeValueFromRequest(RequestAbstract $request) : TicketAttributeValue
|
|
{
|
|
$attrValue = new TicketAttributeValue();
|
|
|
|
$type = $request->getData('type') ?? 0;
|
|
if ($type === AttributeValueType::_INT) {
|
|
$attrValue->valueInt = (int) $request->getData('value');
|
|
} elseif ($type === AttributeValueType::_STRING) {
|
|
$attrValue->valueStr = (string) $request->getData('value');
|
|
} elseif ($type === AttributeValueType::_FLOAT) {
|
|
$attrValue->valueDec = (float) $request->getData('value');
|
|
} elseif ($type === AttributeValueType::_DATETIME) {
|
|
$attrValue->valueDat = new \DateTime($request->getData('value') ?? '');
|
|
}
|
|
|
|
$attrValue->type = $type;
|
|
$attrValue->isDefault = (bool) ($request->getData('default') ?? false);
|
|
|
|
if ($request->hasData('language')) {
|
|
$attrValue->setLanguage((string) ($request->getData('language') ?? $request->getLanguage()));
|
|
}
|
|
|
|
if ($request->hasData('country')) {
|
|
$attrValue->setCountry((string) ($request->getData('country') ?? $request->header->l11n->getCountry()));
|
|
}
|
|
|
|
return $attrValue;
|
|
}
|
|
|
|
/**
|
|
* Validate ticket attribute value create request
|
|
*
|
|
* @param RequestAbstract $request Request
|
|
*
|
|
* @return array<string, bool>
|
|
*
|
|
* @since 1.0.0
|
|
*/
|
|
private function validateTicketAttributeValueCreate(RequestAbstract $request) : array
|
|
{
|
|
$val = [];
|
|
if (($val['type'] = empty($request->getData('type')))
|
|
|| ($val['value'] = empty($request->getData('value')))
|
|
) {
|
|
return $val;
|
|
}
|
|
|
|
return [];
|
|
}
|
|
}
|