Returns the validation array of the request * * @since 1.0.0 */ private function validateTicketCreate(RequestAbstract $request) : array { $val = []; if (($val['title'] = empty($request->getData('title'))) || ($val['plain'] = empty($request->getData('plain'))) ) { return $val; } return []; } /** * Api method to create a ticket * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiTicketCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { if (!empty($val = $this->validateTicketCreate($request))) { $response->set($request->uri->__toString(), new FormValidation($val)); $response->header->status = RequestStatusCode::R_400; return; } $ticket = $this->createTicketFromRequest($request); $this->createModel($request->header->account, $ticket, TicketMapper::class, 'ticket', $request->getOrigin()); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket', 'Ticket successfully created.', $ticket); } /** * Method to create ticket from request. * * @param RequestAbstract $request Request * * @return Ticket Returns the created ticket from the request * * @since 1.0.0 */ private function createTicketFromRequest(RequestAbstract $request) : Ticket { $task = $this->app->moduleManager->get('Tasks')->createTaskFromRequest($request); $task->setType(TaskType::HIDDEN); $ticket = new Ticket($task); $ticket->app = new NullSupportApp((int) ($request->getData('app') ?? 1)); if ($request->getData('for') !== null) { $ticket->for = new NullAccount((int) $request->getData('for')); } return $ticket; } /** * Api method to get a ticket * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiTicketGet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { $ticket = TicketMapper::get((int) $request->getData('id')); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket', 'Ticket successfully returned.', $ticket); } /** * Api method to update a ticket * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiTicketSet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { $old = clone TicketMapper::get((int) $request->getData('id')); $new = $this->updateTicketFromRequest($request); $this->updateModel($request->header->account, $old, $new, TicketMapper::class, 'ticket', $request->getOrigin()); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket', 'Ticket successfully updated.', $new); } /** * Method to update an ticket from a request * * @param RequestAbstract $request Request * * @return Ticket Returns the updated ticket from the request * * @since 1.0.0 */ private function updateTicketFromRequest(RequestAbstract $request) : Ticket { $ticket = TicketMapper::get((int) ($request->getData('id'))); return $ticket; } /** * Validate ticket element create request * * @param RequestAbstract $request Request * * @return array Returns the validation array of the request * * @since 1.0.0 */ private function validateTicketElementCreate(RequestAbstract $request) : array { $val = []; if (($val['status'] = !TaskStatus::isValidValue((int) $request->getData('status'))) || ($val['due'] = !((bool) \strtotime((string) $request->getData('due')))) || ($val['ticket'] = !(\is_numeric($request->getData('ticket')))) || ($val['forward'] = !(\is_numeric(empty($request->getData('forward')) ? $request->header->account : $request->getData('forward')))) ) { return $val; } return []; } /** * Api method to create a ticket element * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiTicketElementCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { if (!empty($val = $this->validateTicketElementCreate($request))) { $response->set('ticket_element_create', new FormValidation($val)); $response->header->status = RequestStatusCode::R_400; return; } $ticket = TicketMapper::get((int) ($request->getData('ticket'))); $element = $this->createTicketElementFromRequest($request, $ticket); $ticket->task->setStatus($element->taskElement->getStatus()); $ticket->task->setPriority($element->taskElement->getPriority()); $ticket->task->setDue($element->taskElement->due); $this->createModel($request->header->account, $element, TicketElementMapper::class, 'ticketelement', $request->getOrigin()); $this->updateModel($request->header->account, $ticket, $ticket, TicketMapper::class, 'ticket', $request->getOrigin()); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket element', 'Ticket element successfully created.', $element); } /** * Method to create ticket element from request. * * @param RequestAbstract $request Request * @param Ticket $ticket Ticket * * @return TicketElement Returns the ticket created from the request * * @since 1.0.0 */ private function createTicketElementFromRequest(RequestAbstract $request, Ticket $ticket) : TicketElement { $taskElement = $this->app->moduleManager->get('Tasks')->createTaskElementFromRequest($request); $ticketElement = new TicketElement($taskElement); $ticketElement->time = (int) $request->getData('time') ?? 0; $ticketElement->ticket = $ticket->getId(); return $ticketElement; } /** * Api method to get a ticket * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiTicketElementGet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { $ticket = TicketElementMapper::get((int) $request->getData('id')); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket element', 'Ticket element successfully returned.', $ticket); } /** * Api method to update a ticket * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiTicketElementSet(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { $old = clone TicketElementMapper::get((int) $request->getData('id')); $new = $this->updateTicketElementFromRequest($request); $this->updateModel($request->header->account, $old, $new, TicketElementMapper::class, 'ticketelement', $request->getOrigin()); //$this->updateModel($request->header->account, $ticket, $ticket, TicketMapper::class, 'ticket', $request->getOrigin()); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'Ticket element', 'Ticket element successfully updated.', $new); } /** * Method to update an ticket element from a request * * @param RequestAbstract $request Request * * @return TaskElement Returns the updated ticket element from the request * * @since 1.0.0 */ private function updateTicketElementFromRequest(RequestAbstract $request) : TaskElement { $element = TicketElementMapper::get((int) ($request->getData('id'))); $element->setDue(new \DateTime((string) ($request->getData('due') ?? $element->getDue()->format('Y-m-d H:i:s')))); $element->setStatus((int) ($request->getData('status') ?? $element->getStatus())); $element->description = Markdown::parse((string) ($request->getData('plain') ?? $element->descriptionRaw)); $element->descriptionRaw = (string) ($request->getData('plain') ?? $element->descriptionRaw); $tos = $request->getData('to') ?? $request->header->account; if (!\is_array($tos)) { $tos = [$tos]; } $ccs = $request->getData('cc') ?? []; if (!\is_array($ccs)) { $ccs = [$ccs]; } foreach ($tos as $to) { $element->addTo($to); } foreach ($ccs as $cc) { $element->addCC($cc); } return $element; } /** * Api method to create a category * * @param RequestAbstract $request Request * @param ResponseAbstract $response Response * @param mixed $data Generic data * * @return void * * @api * * @since 1.0.0 */ public function apiSupportAppCreate(RequestAbstract $request, ResponseAbstract $response, $data = null) : void { if (!empty($val = $this->validateSupportAppCreate($request))) { $response->set('qa_app_create', new FormValidation($val)); $response->header->status = RequestStatusCode::R_400; return; } $app = $this->createSupportAppFromRequest($request); $this->createModel($request->header->account, $app, SupportAppMapper::class, 'app', $request->getOrigin()); $this->fillJsonResponse($request, $response, NotificationLevel::OK, 'App', 'App successfully created.', $app); } /** * Method to create app from request. * * @param RequestAbstract $request Request * * @return SupportApp Returns the created app from the request * * @since 1.0.0 */ public function createSupportAppFromRequest(RequestAbstract $request) : SupportApp { $app = new SupportApp(); $app->name = $request->getData('name') ?? ''; return $app; } /** * Validate app create request * * @param RequestAbstract $request Request * * @return array Returns the validation array of the request * * @since 1.0.0 */ private function validateSupportAppCreate(RequestAbstract $request) : array { $val = []; if (($val['name'] = empty($request->getData('name')))) { return $val; } return []; } }