diff --git a/Models/SupportStatus.php b/Models/SupportStatus.php
index 84c01b3..a3fff1c 100644
--- a/Models/SupportStatus.php
+++ b/Models/SupportStatus.php
@@ -36,9 +36,11 @@ abstract class SupportStatus extends Enum
 
     const LIVE = 2;
 
-    const UNSOLVABLE = 3;
+    const HOLD = 3;
 
-    const SOLVED = 4;
+    const UNSOLVABLE = 4;
 
-    const CLOSED = 5;
+    const SOLVED = 5;
+
+    const CLOSED = 6;
 }
diff --git a/Models/Ticket.php b/Models/Ticket.php
new file mode 100644
index 0000000..1525d1b
--- /dev/null
+++ b/Models/Ticket.php
@@ -0,0 +1,58 @@
+<?php
+/**
+ * Orange Management
+ *
+ * PHP Version 7.0
+ *
+ * @category   TBD
+ * @package    TBD
+ * @author     OMS Development Team <dev@oms.com>
+ * @author     Dennis Eichhorn <d.eichhorn@oms.com>
+ * @copyright  2013 Dennis Eichhorn
+ * @license    OMS License 1.0
+ * @version    1.0.0
+ * @link       http://orange-management.com
+ */
+namespace Modules\Support;
+
+use Modules\Tasks\Models\Task;
+
+/**
+ * Issue class.
+ *
+ * @category   Support
+ * @package    Framework
+ * @author     OMS Development Team <dev@oms.com>
+ * @author     Dennis Eichhorn <d.eichhorn@oms.com>
+ * @license    OMS License 1.0
+ * @link       http://orange-management.com
+ * @since      1.0.0
+ */
+class Ticket extends Task
+{
+
+    private $id   = 0;
+    private $task = 0;
+
+    /**
+     * Assigned group.
+     *
+     * @var int
+     * @since 1.0.0
+     */
+    private $group = 0;
+
+    /**
+     * Assigned person.
+     *
+     * @var int
+     * @since 1.0.0
+     */
+    private $person = 0;
+
+    public function __construct()
+    {
+        parent::__construct();
+    }
+
+}
diff --git a/Models/TicketMapper.php b/Models/TicketMapper.php
new file mode 100644
index 0000000..cbbc37a
--- /dev/null
+++ b/Models/TicketMapper.php
@@ -0,0 +1,136 @@
+<?php
+/**
+ * Orange Management
+ *
+ * PHP Version 7.0
+ *
+ * @category   TBD
+ * @package    TBD
+ * @author     OMS Development Team <dev@oms.com>
+ * @author     Dennis Eichhorn <d.eichhorn@oms.com>
+ * @copyright  2013 Dennis Eichhorn
+ * @license    OMS License 1.0
+ * @version    1.0.0
+ * @link       http://orange-management.com
+ */
+namespace Modules\Tasks\Models;
+
+use phpOMS\DataStorage\Database\DataMapperAbstract;
+use phpOMS\DataStorage\Database\Query\Builder;
+use phpOMS\DataStorage\Database\Query\Column;
+
+/**
+ * Mapper class.
+ *
+ * @category   Tasks
+ * @package    Modules
+ * @author     OMS Development Team <dev@oms.com>
+ * @author     Dennis Eichhorn <d.eichhorn@oms.com>
+ * @license    OMS License 1.0
+ * @link       http://orange-management.com
+ * @since      1.0.0
+ */
+class TicketMapper extends DataMapperAbstract
+{
+
+    /**
+     * Columns.
+     *
+     * @var array<string, array>
+     * @since 1.0.0
+     */
+    protected static $columns = [
+        'ticket_id'   => ['name' => 'ticket_id', 'type' => 'int', 'internal' => 'id'],
+        'ticket_task' => ['name' => 'ticket_task', 'type' => 'int', 'internal' => 'task'],
+    ];
+
+    /**
+     * Has one relation.
+     *
+     * @var array<string, array>
+     * @since 1.0.0
+     */
+    protected static $isExtending = [
+        'task' => [
+            'mapper' => '\Modules\Tasks\Models\TaskMapper',
+            'src'    => 'ticket_task',
+        ],
+    ];
+
+    /**
+     * Primary table.
+     *
+     * @var string
+     * @since 1.0.0
+     */
+    protected static $table = 'ticket';
+
+    /**
+     * Primary field name.
+     *
+     * @var string
+     * @since 1.0.0
+     */
+    protected static $primaryField = 'ticket_id';
+
+    /**
+     * Create media.
+     *
+     * @param Task $obj Media
+     *
+     * @return bool
+     *
+     * @since  1.0.0
+     * @author Dennis Eichhorn <d.eichhorn@oms.com>
+     */
+    public function create($obj)
+    {
+        try {
+            $objId = parent::create($obj);
+            $query = new Builder($this->db);
+
+            $query->prefix($this->db->getPrefix())
+                  ->insert(
+                      'account_permission_account',
+                      'account_permission_from',
+                      'account_permission_for',
+                      'account_permission_id1',
+                      'account_permission_id2',
+                      'account_permission_r',
+                      'account_permission_w',
+                      'account_permission_m',
+                      'account_permission_d',
+                      'account_permission_p'
+                  )
+                  ->into('account_permission')
+                  ->values($obj->getCreatedBy(), 'task', 'task', 1, $objId, 1, 1, 1, 1, 1);
+
+            $this->db->con->prepare($query->toSql())->execute();
+        } catch (\Exception $e) {
+            var_dump($e->getMessage());
+
+            return false;
+        }
+
+        return $objId;
+    }
+
+    /**
+     * Find.
+     *
+     * @param array $columns Columns to select
+     *
+     * @return Builder
+     *
+     * @since  1.0.0
+     * @author Dennis Eichhorn <d.eichhorn@oms.com>
+     */
+    public function find(...$columns) : Builder
+    {
+        return parent::find(...$columns)->from('account_permission')
+                     ->where('account_permission.account_permission_for', '=', 'task')
+                     ->where('account_permission.account_permission_id1', '=', 1)
+                     ->where('task.task_id', '=', new Column('account_permission.account_permission_id2'))
+                     ->where('account_permission.account_permission_r', '=', 1);
+    }
+}