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Update General Definitions & Standards.md

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Policies & Guidelines/General Definitions & Standards.md
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# General Definitions & Standards # General Definitions & Standards
## Acronyms and Abbreviations
| Acronym / Abbreviation | Definition |
| ---------------------- | ---------------------------------------------------------- |
| CEO | Chief Executive Officer |
| CFO | Chief Financial Officer |
| CSO | Chief Sales Officer |
| CTO | Chief Technical Officer |
| HOD | Head of Department |
| HOP | Head of Procurement |
| DHR | Director Human Resources |
| DOD | Director of Development |
| DQM | Director of Quality Management |
| HOM | Head of Marketing |
| HOCS | Head of Customer Service |
| TBD | To be defined / To be decided / To be discussed |
| QM | Quality Management |
| QMR | Quality Management Representative |
| RCM | Risk Control Matrix |
| A | Actual (often used in combination with financial figures) |
| B | Budget |
| PY | Previous year (sometimes used to define any previous year) |
| FC | Forecast |
| FTE | Full Time Equivalent |
## Key words to indicate requirement levels ## Key words to indicate requirement levels
### Copyright Notice ### Copyright Notice
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## Date Time Format ## Date Time Format
The date time format in all documents must follow the [ISO 8601](https://www.iso.org/iso-8601-date-and-time-format.html) standardization: `YYYY-MM-DD` or `YYYY-MM-DD HH:MM:SS` (sometimes written as `YYYY-MM-DD h:i:s`). The date time format in all documents must follow the [ISO 8601](https://www.iso.org/iso-8601-date-and-time-format.html) standardization: `YYYY-MM-DD` or `YYYY-MM-DD HH:MM:SS` (sometimes written as `YYYY-MM-DD h:i:s`).