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Update General Definitions & Standards.md
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# General Definitions & Standards
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## Acronyms and Abbreviations
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| Acronym / Abbreviation | Definition |
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| ---------------------- | ---------------------------------------------------------- |
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| CEO | Chief Executive Officer |
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| CFO | Chief Financial Officer |
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| CSO | Chief Sales Officer |
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| CTO | Chief Technical Officer |
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| HOD | Head of Department |
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| HOP | Head of Procurement |
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| DHR | Director Human Resources |
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| DOD | Director of Development |
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| DQM | Director of Quality Management |
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| HOM | Head of Marketing |
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| HOCS | Head of Customer Service |
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| TBD | To be defined / To be decided / To be discussed |
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| QM | Quality Management |
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| QMR | Quality Management Representative |
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| RCM | Risk Control Matrix |
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| A | Actual (often used in combination with financial figures) |
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| B | Budget |
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| PY | Previous year (sometimes used to define any previous year) |
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| FC | Forecast |
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| FTE | Full Time Equivalent |
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## Key words to indicate requirement levels
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### Copyright Notice
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@ -67,4 +92,4 @@ This document and the information contained herein is provided on an “AS IS”
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## Date Time Format
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The date time format in all documents must follow the [ISO 8601](https://www.iso.org/iso-8601-date-and-time-format.html) standardization: `YYYY-MM-DD` or `YYYY-MM-DD HH:MM:SS` (sometimes written as `YYYY-MM-DD h:i:s`).
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The date time format in all documents must follow the [ISO 8601](https://www.iso.org/iso-8601-date-and-time-format.html) standardization: `YYYY-MM-DD` or `YYYY-MM-DD HH:MM:SS` (sometimes written as `YYYY-MM-DD h:i:s`).
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