diff --git a/Processes/03_Sales_Flowchart.md b/Processes/03_Sales_Flowchart.md index 28d8966..abf431b 100644 --- a/Processes/03_Sales_Flowchart.md +++ b/Processes/03_Sales_Flowchart.md @@ -2,20 +2,20 @@ ```mermaid graph TD; - REQUEST([Cusotmer request])-->OFFER[Offer to customer] - OFFER-->ORDER[Order from customer]; + REQUEST([Cusotmer request])-->OFFER[Sales: Offer to customer] + OFFER-->ORDER[Customer: Order]; ORDER-->VALID_ORDER{Is valid?}; - VALID_ORDER--YES?-->ORDER_CONFIRMATION[Order confirmation]; - ORDER_CONFIRMATION-->DELIVERY[Delivery to customer]; - DELIVERY-->INVOICE[Generate invoice]; - INVOICE-->BOOKING[Booking invoice]; + VALID_ORDER--YES?-->ORDER_CONFIRMATION[Sales: Order confirmation]; + ORDER_CONFIRMATION-->DELIVERY[Warehouse/Service: Delivery to customer]; + DELIVERY-->INVOICE[Sales: Generate invoice]; + INVOICE-->BOOKING[Accounting: Booking invoice]; BOOKING-->PAYMENT{Customer pays?}; - PAYMENT--YES?-->BOOKING_PAYMENT[Book payment]; - PAYMENT--NO?-->REMINDER[Create reminder]; + PAYMENT--YES?-->BOOKING_PAYMENT[Accounting: Book payment]; + PAYMENT--NO?-->REMINDER[Accounting: Create reminder]; REMINDER--3-->PAYMENT; - REMINDER-->LAWYER[Collection with lawyer]; - REMINDER-->SELL_RECEIVABLE[Sell receivables]; - REMINDER-->BAD_DEBT[Loss on bad debt]; + REMINDER-->LAWYER[Accouting: Collection with lawyer]; + REMINDER-->SELL_RECEIVABLE[Accounting: Sell receivables]; + REMINDER-->BAD_DEBT[CFO: Loss on bad debt]; LAWYER-->LAWYER_PAID{Customer pays?}; LAWYER_PAID--YES?-->BOOKING_PAYMENT; LAWYER_PAID--NO?-->BAD_DEBT;